Privacy Policy

We may collect the following types of information:

Information You Provide Directly:

• Full name
• Phone number
• Email address
• Service address or vehicle location
• Vehicle information (make, model, year, VIN, mileage)
• Description of vehicle issue or requested service
• Payment information (processed securely through third-party providers)

Information Collected Automatically:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website or search terms
• Cookies and similar tracking technologies

We use the information we collect to:

• Schedule, confirm, and provide mobile mechanic services
• Communicate with you regarding appointments, quotes, or follow-ups
• Process payments and issue invoices or receipts
• Improve our website, services, and customer experience
• Send service reminders, promotions, or updates (with your consent)
• Comply with legal, tax, and regulatory obligations
• Prevent fraud, abuse, or unauthorized activity

By providing your phone number, you consent to receive service-related text messages from Mission Ready Auto LLC, including appointment confirmations, reminders, status updates, and quote responses. Message and data rates may apply. Reply STOP at any time to opt out. We do not sell or share your phone number with third parties for marketing purposes.

We do not sell your personal information. We may share limited information only as necessary to:

• Process payments through trusted third-party processors (e.g., Stripe, Square, PayPal)
• Order parts from auto parts suppliers when required for your service
• Send communications through email, SMS, or scheduling platforms
• Comply with valid legal requests, court orders, or government inquiries
• Protect the rights, property, or safety of Mission Ready Auto LLC, our customers, or the public

All third-party providers we work with are required to protect your information and use it only for the purposes described above.

Our website may use cookies and similar technologies to recognize your device, remember preferences, and analyze website traffic. You can control or disable cookies through your browser settings, though some features of the website may not function properly without them.

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Service records and invoices may be retained for tax, warranty, and recordkeeping purposes.

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your state of residence, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent for SMS or email contact

To exercise any of these rights, please contact us using the information provided below.

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised "Effective Date." Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Mission Ready Auto LLC